• The swimming lesson programme is continuous, with closures during Christmas holidays, Easter holidays and the Summer holiday break only.
• Lessons do not take place on Bank Holidays as leisure centres are closed.
• Parents/guardians must notify the Swim Wirral admin team via email of any medical diagnosis.
• Parents/guardians are responsible for the supervision of children in all areas of the building prior to, and after the swimming lesson.
• Children need to be 3+ to commence lessons. (Excluding Discovery ducklings.)
• Swimmers must change in the changing rooms and not in any other areas of the leisure facility, including poolside or café areas.
• Swimmers under the age of 8 may use either gender changing rooms when accompanied by a parent / guardian. Swimmers aged 8 or above must use the correct gender changing rooms. Lockers are available for swimmers belongings. Clothes, bags etc. should not left unattended in the changing rooms.
• Swimmers should wear appropriate swimwear for their lessons. Ideally boys should wear trunks and girls a one piece costume. Long hair should be tied back or preferably a swimming cap should be used. Swimmers must not wear jewellery during lessons.
• Swimmers must not enter poolside or the lessons waiting area (depending on centre policies) prior to the lesson time.
• Swimming ability and progression will vary for individual swimmers. We strive for consistency within our lesson programme to the set standards within the Swim England National Swim programme. Progressing swimmers before they are ready will not benefit swimmers and may affect their confidence and safety, along with the effective delivery of lessons.
• Parents/guardians/spectators can view lessons from designated areas and should not enter poolside at any time.
• Photography and videoing of activities within the leisure facility is strictly not permitted.
• Parents/guardians must notify centre staff of changes to contact details as soon as possible to ensure that we can contact you at short notice or notify the Swim Wirral administration team at swimwirral@wirral.gov.uk
• Queries regarding the swimming lessons should be made through reception at your swimming pool or with the Swim Wirral team. Please do not disturb the swimming teachers at any time.

Prices

The following prices will be charged from 1st April 2025

Payment Method

There are two payment options:

Direct Debit

An initial pro-rata payment is required for the period between your first lesson and your first Direct Debit payment. There are two direct debit dates, the 1st or 20th depending on which falls first.

12 Week Block

A block of 12 lessons purchased by cash or card. 

If you have paid for a block of 12 lessons, when your child reaches the point where there have 4 lessons remaining, we will notify you, by email, inviting you to top up your lessons over the phone.

You will continue to receive email reminders for the next 3 weeks until your block of 12 lessons is complete.

If you have not topped up before the final lesson starts, we will assume that you no longer require your place on the Swim Wirral Programme and your child will be removed.

The Swim Wirral Programme runs in stages from Ducklings (Pre-school), through Stages 1 – 6, leading to the Swim Wirral Academy which covers Stages 7 and above. Each Stage of our programme has a list of outcomes that need to be completed in order to gain each award.

Once all outcomes are completed you are able to purchase the relevant badge and certificate from the leisure centre reception and then progress through to the next stage.

Continuous Assessment

The governing body for swimming, Swim England recommends that children within our programme are assessed continuously throughout the Swim Wirral programme.

This allows us to:

• Provide one continuous course with breaks built in at Christmas, Easter and the Summer holiday period.
• Offer parents a greater input as to when and where their child’s lesson will take place. Remove the need to queue at reception for re-enrolment.
• Enable children to move stages when they reach their attainment level throughout the course, rather than waiting until the end of each term.

Method of Communication

Our preferred method of communication is by email. This will enable us to contact you immediately when:

• Your child has been booked into a class.
• Your child has been awarded an achievement award.
• Your child is ready to move into the next stage.
• Lesson top up payment is due (customers paying in 12 week blocks only).
• We experience last minute swimming lesson cancellations and facility closures.

Lesson Cancellations

Should it be necessary to cancel a lesson, we will notify you as quickly as possible. Our preferred method of contact is email. Please ensure that you have provided us with an up to date email address.

Customer Cancellations

As per T’s & C’s we require a minimum of 3 months payment. To cancel we require 10 working days notice prior to payment date in writing, preferably by Email: swimwirral@wirral.gov.uk

Swimming teachers will be using iPads during lessons. These will be used to take registers, deliver the scheme of work and also to record the assessment and progress of your child.

Information kept on electronic devices is minimal and only sufficient for the teacher’s requirements.

Functionality on these devices has been restricted to prevent unwanted use of other functions on the device.

Photography and videoing of activities within the leisure facility is strictly not permitted.