Booking Information
Booking classes in advance
To book a class in advance you will need an email address (The one connected to your membership) and a password.
You can book online (https://wirral.xncloud.co.uk/LhWeb/en/public/Home) or over the phone on 0151 606 2010.
If you are having trouble setting up your account or are having account issues, please contact our team on 0151 606 2010.
Register for online booking
You can book classes or activities without taking out an Invigor8 membership but you will need to be a registered user.
You can register:
- Over the phone by calling 0151 606 2010
- Online: https://wirral.xncloud.co.uk/LhWeb/en/public/Home
Booking Policy
Booking and Cancellation Policy
Collecting your Invigor8 card
When you register for booking online or by phone you will need to pick up your Invigor8 card. You will need to bring one form of ID to prove your identity/Age and one form for proof of residency:
- Driving licence
- Bus pass
- Birth certificate
- Passport
- Utility Bill
Payments
Payment by credit or debit card is required at the time of booking online or over the phone
Advance bookings
Invigor8 members can make bookings up to a maximum of eight days in advance. Current booking rights include 7 days prior for all Invigor8 Saver, Invigor8 Daytime and casual bookings, 8 days prior for Invigor8 Standard, Plus, Inclusive, Family, Teen and Single site members.
Non-members can make bookings up to a maximum of seven days in advance.
Block bookings cannot be made online, all enquiries should be made in person or by emailing the preferred Leisure Centre.
A small number of classes cannot be booked in advance, including trampolines and specialist courses and lessons. These can be booked in person or by calling 0151 606 2010.
Multiple bookings
There is no limit to the number of bookings you can make as long as all bookings are confirmed by payments (where applicable). Class bookings must not overlap by any times (see Booking policy).
Cancellations
Invigor8 Members can cancel/transfer online, by phone or at centre the activity is booked.
Registered users/Pay as you Go, cannot cancel/transfer bookings online, to do this please call our team on 0151 606 2010 or visit the centre you are booked at.
You may be refunded if cancellations are received a minimum of 24 hours before booking start time. You can transfer to a different class up to 12 hours before.
Help with your booking
If you require help with bookings, please contact our call centre on 0151 606 2010
Call Centre Opening hours:
Monday – Thursday 9am – 7pm
Friday 9am – 5pm
Saturday 9am – 3pm
Sunday 9am – 3pm
